PrincessPartnerships.com Privacy Notice
Last Updated: July 29, 2024
PrincessPartnerships.com is powered by Open Network Exchange Inc (“ONE”, “we,” “our,” or “us”). We recognize that your privacy is important. Your choice to share information with us is an important part of how we provide products and services to you. We’ve developed this Privacy Notice to explain how your personal information is collected, used, stored, processed, transferred and disclosed by us, both online and in the real world.
Our Services. This Privacy Notice applies to our websites and applications and any other website, mobile application, or other online service that links to this Privacy Notice (collectively, the “Sites”) and describes how we collect, use and process your personal information in connection with the Sites, marketing and promotional activities and your interactions with us (collectively with the Sites, the “Services”).
Please note that this Privacy Notice does not apply to our processing of information about employees, contractors or our vendor contacts. By providing us with your personal information or otherwise using the Services, you (a) acknowledge that you read, understand and agree to the terms of this Privacy Notice and our Website Terms of Use, and (b) you agree that your personal information may be shared with Princess Cruises, Ltd. (“Princess”). To learn more about how Princess maintains and uses personal information and your choices, please review Princess’ Privacy Notice.
PLEASE READ THE FOLLOWING PRIVACY NOTICE (OTHERWISE NOTED AS THIS “AGREEMENT”) CAREFULLY BEFORE USING THE SITES. BY USING THIS WEBSITE, YOU SIGNIFY YOUR ASSENT TO THIS AGREEMENT. IF YOU DO NOT ASSENT TO THIS AGREEMENT, PLEASE DO NOT USE THE SITES.
How We Collect and Use Your Information
We collect personal information in various ways, for example, when you visit the Sites and use the Services, book travel, purchase products, create an account, communicate with us and/or otherwise engage with us. All of the information collected through the Services may be combined to provide a seamless, personalized experience, regardless of how you interact with us.
The categories of personal information we collect can include:
Personal identifiers such as your name, email address, mailing address, phone number, date of birth or similar identifiers.
Customer records such as your identification documents, payment information (credit or debit card or other financial information).
Commercial information such as your travel history, account data, participation in a loyalty or rewards program, or information about the products or services purchased or considered.
Health or medical information such as health monitoring information, accessibility information, medications, allergies or other medical accommodation needs.
Sensory information such as photos and videos of you and audio recordings of phone calls between you and us, where permitted by law.
Preferences you provide to us or generated through your use of our Services, including inferences we may make based on our experience with you.
Internet, network and device information from the browser or device you use to access the Services, which could include your IP address, device ID, cookie identifiers, browser type, internet service provider, referring/exit pages, operating system, date/time stamp and or clickstream data.
Geolocation data including precise geolocation data from your browser or device or inferred based on your IP address.
Background check information that we may receive from third-party sources, such as criminal and sex offender registry information.
When you visit the Sites or use the Services, open our emails, chat online with us, and/or communicate via phone, email, or SMS or otherwise engage with us through a computer or mobile device, we and our third-party partners automatically collect information about how you access and use the Services and information about the device you use to access the Services.
We typically collect this information through a variety of tracking technologies, including cookies, Flash objects, web beacons, embedded scripts, APIs and mobile software development kits (SDKs), location-identifying technologies, and similar technology (collectively, “tracking technologies”), and we may use third party services to collect this information. Information we collect automatically about you may be combined with other personal information we collect directly or receive from other sources.
Specifically, we and our third-party partners may use tracking technologies to automatically collect commercial information, preferences, and internet, network and device information, including:
This information allows us to improve your customer experience. For example, we may use this information to enhance and personalize your user experience, to monitor and improve the Sites and Services, and for other internal purposes. We may also use this information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the Sites; (b) provide custom, personalized content, and information; (c) identify and contact you across multiple devices; (d) provide, train and monitor the effectiveness of the Services; (e) perform analytics and detect usage patterns on the Services; (f) diagnose or fix technology problems; (g) detect or prevent fraud or other harmful activities, and (h) otherwise to plan for and enhance the Services.
If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies. Please note, however, that disabling our cookies may mean that you will not be able to take full advantage of the Services.
Deleting cookies or controlling cookies through browser settings does not delete non-cookie tracking technologies such as Flash objects and HTML5 Local Storage Objects (LSOs). To learn how you can manage Flash cookie settings and preferences, please visit the Flash settings page on Adobe’s website. If you choose to delete Flash objects from the Services, then you may not be able to access and use all or part of the Services or benefit from the information and services offered.
We and our third-party partners may collect information through tracking technologies for personalized advertising purposes.
We may receive personal information about you from other users or our business partners and service providers and combine this information with other information we have.
In addition to the uses described above, we may collect and use personal information for the following purposes:
How We Share Your Information
We may share your personal information in the following ways:
We may also share information with others in an aggregated or otherwise anonymized form that does not reasonably identify you.
All the above categories exclude text messaging originator opt-in data and consent, which will not be shared with any third parties, except as follows: (1) sharing with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf, and who will not use such information for their own purposes; (2) if we believe disclosure is required by any applicable law, rule, or regulation, or is necessary to comply with law enforcement or other legal process; (3) if you consent to our sharing of such information; or (4) sharing that is otherwise allowed by law and is in accordance with carrier terms and conditions.
Choices About Your Information
GEOLOCATION & DEVICE CONTENT. You may control location tracking by adjusting your location services options on the “Settings” app on your mobile device. We may continue to approximate your location based on your IP address when you access our Services through a computer or device. If you would like to update your device content access permissions, such as permissions to access your camera or address book, you can do so in the "Settings" app on your mobile device.
PROMOTIONAL MESSAGES. You can stop receiving promotional email communications from us by following the “unsubscribe” instructions provided in such communications. We make every effort to promptly process all unsubscribe requests. You may still receive Service-related communications, including account verification, transactional communications, changes/updates to features of the Services, and technical and security notices.
ACCESSING, CORRECTING OR DELETING YOUR INFORMATION. In accordance with the applicable jurisdictional laws, you may have the right to request to access, correct, or delete your personal information, or remove your name or comments from our Sites or publicly displayed content. We may not be able to modify or delete your information in all circumstances.
To access, modify or delete your personal information for this program, please submit a request by:
PLEASE NOTE that we will process your consumer request only with respect to the information that ONE Networks has collected and maintains about you. You must contact Princess directly to submit a consumer request relating to information maintained by Princess, including your Princess account profile. To submit a request to exercise your consumer privacy rights with Princess, please visit the Princess Privacy Policy.
We will need to verify your identity before processing your request, which may require us to request additional personal information from you.
In certain circumstances, we may decline a request to exercise the requests described above, particularly where we are unable to verify your identity. If we are unable to comply with all or a portion of your request, we will explain the reasons for declining to comply with the request.
REQUESTS FOR MINOR CHILDREN. If you wish to submit a request to access, modify or delete information on behalf of your minor child in accordance with applicable jurisdictional laws, you must provide sufficient information to allow us to reasonably verify your child is the person about whom we collected personal information and you are authorized to submit the request on your child’s behalf (i.e., that you are the child’s legal guardian or authorized representative).
LIMITING SHARING PERSONAL INFORMATION WITH unaffiliated or non-agent third parties for promotional purposes. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by filling out our Consumer Privacy Rights Request form. You can also always opt-out by sending us an email with your request to privacy@onecompany.com.
California Do Not Track Disclosures
How do we respond to Web browser “do not track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third-party websites or online services?
We currently do not respond to DNT signals in browsers because we do not track individual users across the web.
May other parties collect personally identifiable information about an individual consumer’s online activities over time and across different websites when they visit the Sites?
No.
Region-Specific Disclosures
This section applies to you if you are a resident of certain states, including the state of California, Colorado, Connecticut, Utah, or Virginia, and provides additional information about our personal information processing practices relating to individual residents of these states.
Collection and Use of Personal Information. In the last 12 months, we have collected all of the categories of personal information described in our Privacy Notice.
Sensitive information. Some of the categories of personal information described in our Privacy Notice may be classified as “sensitive” under certain U.S. state privacy laws (“sensitive information”), including, driver’s license number, and passport number; payment card number plus expiration date and security code (CVV), and financial account number and routing number; information concerning your health; biometric information for the purposes of uniquely identifying guests; your username and password; personal information collected from a minor; and precise geolocation data. We use this sensitive information for the purposes set forth in the How We Collect and Use Your Information section of this Privacy Notice to the extent necessary for the operation of the Services, to enter into and perform a contract with you, to comply with legal and regulatory requirements, to protect the life or physical safety of anyone or as otherwise permissible for our own internal purposes consistent with law.
Deidentified information. We may at times receive, or process personal information to create, deidentified data that can no longer reasonably be used to infer information about, or otherwise be linked to, a particular individual or household. Where we maintain deidentified data, we will maintain and use the data in deidentified form and not attempt to reidentify the data except as required or permitted by law.
Disclosure of personal information. We share personal information with third parties for business purposes or we may sell your personal information to third parties, subject to your right to opt out of those sales. The categories of third parties to whom we sell or disclose your personal information for a business purpose include: (i) other brands and affiliates in our family of companies; (ii) our service providers; (iii) marketing and strategic business partners; (iv) promotional partners; (v) ad networks and advertising partners; (vi) social media networks; (vii) government authorities; and (viii) other third-parties in connection with a corporate transaction, bankruptcy or similar proceedings.
Unless you have exercised your Right to Opt Out of personal information sales, we may sell personal information to third parties for monetary or other valuable consideration. The third parties to whom we sell personal information may use such information for their own purposes in accordance with their own privacy statements, which may include reselling this information to additional third parties.
In the previous 12 months, we have disclosed all of the categories of personal information we collect to third parties for a business purpose.
In the previous 12 months, we have sold the following categories of personal information to third parties: (i) Personal Identifiers; (ii) Commercial Information; (iii) Preferences; (iv) Internet, network and device information.
We do not sell sensitive information, and we do not process or otherwise share sensitive information for the purpose of targeted advertising. However, depending on your state of residency and subject to certain legal limitations and exceptions, you may be able to limit, or withdraw your consent for, our processing of sensitive information (as described in the Your Rights and Choices section below), except for where the processing of your sensitive information is necessary to provide you the Services or otherwise required by law.
Your Rights and Choices. Depending on your state of residence, and subject to certain legal limitations and exceptions, you may be able to exercise the following rights:
You also have the right to be free of regulatory or discriminatory treatment for exercising these rights. However, please note that if the exercise of these rights limits our ability to process personal information (such as in the case of a deletion request), we may no longer be able to provide you our products and services or engage with you in the same manner.
How to Exercise your Rights. You may submit a request to exercise your privacy rights through one of the mechanisms described below. We will need to verify your identity and confirm your state of residence before processing your request, which may require us to request additional personal information from you. These rights may not be available to all U.S. residents. We will process your request in accordance with applicable state law. In certain circumstances, we may decline or limit your request, particularly where we are unable to verify your identity or locate your information in our systems, or as permitted by law.
Please note that we can only process privacy rights requests for personal information processed by us. If you have interacted with another brand in our family of companies or any other third party, you will have to contact that brand or third party to exercise your requests.
To access, modify or delete your personal information, or limit the use of sensitive personal information, please submit a request by:
To submit a request to opt-out of personal information sales, please submit a request using our Do Not Sell or Share My Personal Information form to be added to our suppression list.
PLEASE NOTE that we will process your consumer request only with respect to the information that ONE Networks has collected and maintains about you. You must contact Princess directly to submit a consumer request relating to information maintained by Princess, including your Princess account profile. To submit a request to exercise your consumer privacy rights with Princess, please visit the Princess Privacy Notice.
Minors. We do not sell or, for the purpose of targeted advertising, share the personal information of consumers we know to be less than 16 years of age. If we wish to do so in the future, we will first seek affirmative authorization from either the minor who is between 13 and 16 years of age, or the parent or guardian of a minor less than 13 years of age.
If you are under the age of 18 and you want to remove your name or comments from the Sites or publicly displayed content, please contact us directly at privacy@onecompany.com. We may not be able to modify or delete your information in all circumstances.
If you wish to submit a privacy request on behalf of your minor child in accordance with applicable jurisdictional laws, you must provide sufficient information to allow us to reasonably verify your child is the person about whom we collected personal information and you are authorized to submit the request on your child’s behalf (i.e., that you are the child’s legal guardian or authorized representative).
Authorized Agents. In certain circumstances, you may permit an authorized agent to submit requests on your behalf. The authorized agent must provide a letter signed by you confirming the agent has permission to submit a request on your behalf or must provide sufficient evidence to show that the authorized agent has been lawfully vested with power of attorney.
For security purposes, we may need to verify your identity and confirm directly with you that you have provided the authorized agent permission to submit the request, and it may take additional time to fulfil agent-submitted requests. We may deny a request in the event we are not able to verify the authorized agent’s authority to act on your behalf. Please note that for privacy and security reasons, we will direct future communications to the data subject on whose behalf the request was made.
Notice of Financial Incentive. We offer various financial incentives. For example, the financial incentives we may provide include:
When you sign up for our email list or create an account, you opt-in to participate in a financial incentive program. Participation in any financial incentive program is entirely optional and participants may withdraw from the program at any time. To opt-out of the program and forgo any ongoing incentives, you may unsubscribe from our emails (for email-based incentives), close your account (for loyalty and reward program incentives) or submit a request to delete your information. The financial incentives we offer to consumers are reasonably related to the value of the consumer’s data to our business, based on our reasonable but sole determination. We estimate the value of consumers’ personal information by considering the expense incurred by the business related to the collection, storage and retention of consumers’ personal information in the context of the financial incentive program and the expenses related to the provision of the financial incentive. From time to time, we may provide additional terms that apply to a particular financial incentive, which will be presented to you at the time you sign up for the financial incentive.
The terms applicable to each program and other offering are provided at the time an eligible individual is offered an opportunity to participate. Interested individuals can opt-in to these financial incentives by following the instructions presented at the time the offer is made. Participating individuals may withdraw from our programs and other offerings at any time by following the instructions provided in connection with each offering or by contacting us with the information found in the Contact Us section below.
“Shine The Light” Law. California's "Shine the Light" law (Civil Code Section §1798.83) provides certain rights to California residents that have an established business relationship with us with regard to the disclosure of certain types of personal information to third parties for their direct marketing purposes. To opt-out of having your personal information disclosed to third parties for their direct marketing purposes, please click Do Not Sell or Share My Personal Information and provide your contact information to be added to our suppression list.
Chapter 603A of the Nevada Revised Statutes permits a Nevada resident to opt out of future sales of certain covered information that a website operator has collected or will collect about the resident. If you are a Nevada resident, you may submit a request to opt out of potential future sales under Nevada law by emailing us at privacy@onecompany.com or completing the Do Not Sell or Share My Personal Information Request form. Please include sufficient information for us to identify you in your email, or, if applicable, your account information. Please note we will take reasonable steps to verify your identity and the authenticity of the request. You may be placed on our internal Do Not Call List by requesting that we cease calling you by contacting us directly and making such request in writing privacy@onecompany.com. Nevada law requires that we also provide you with the following contact information regarding DNC requests:
Office of the Nevada Attorney General
Bureau of Consumer Protection
100 N. Carson Street
Carson City, NV 89703
Telephone Hotline: (702) 486-3132
E-mail: aginfo@ag.nv.gov
This section applies to you if you are a resident of a member state of the European Economic Area, the United Kingdom and Switzerland. The European Data Protection Regulation and corresponding law in the other European States that are not members of the European Union requires us to disclose certain information regarding the personal information we collect about you and your rights in respect of personal information that we hold.
Legal Basis for the Processing of Your Personal Information. Our processing of your personal information as described in the Section “How We Collect and Use Your Information” is based on the following legal grounds:
Where we need your consent, you have the right not to provide consent, or to withdraw it at any time. The withdrawal of your consent does not affect the lawfulness of our use of your personal information before your withdrawal. If you have granted us consent to use your personal information, we will use it only for the purposes specified in the consent declaration. Please note that to the extent our processing is based on your consent, and you deny your consent or withdraw it, we may not be able to provide the Services relating thereto. Besides that, neither the initial denial nor a withdrawal will have any negative consequences for you.
Where we process your personal information based on our legitimate interests, we will only do so where we have appropriately assessed and balanced our interests against your right to privacy.
Additional Information on How Your Personal Information Is Transferred Globally. In case your personal information is transferred to jurisdictions located outside of the European Economic Area, the United Kingdom or Switzerland, for example, to the United States or any other country where we have operations, we will ensure that appropriate safeguards exist and are taken, such as:
Please be aware that the United States’ laws have not yet been acknowledged as providing for a data protection standard which is adequate to the ones within your jurisdiction.
For more information about the safeguards relating to personal information transfers you may contact our Data Protection Officer by sending an email to privacy@onecompany.com.
Your Rights: You are entitled to the following rights in respect of personal information that we hold:
In some cases, our ability to uphold these rights for you may depend upon our obligations to process personal information for security, safety, fraud prevention reasons, compliance with regulatory or legal requirements, or because processing is necessary to deliver the services you have requested. Where this is the case, we will inform you of specific details in response to your request.
For further information on how to exercise those rights, you may contact our Data Protection Officer by sending an email to privacy@onecompany.com or visiting the GDPR Request Form Page You also have the right to lodge a complaint with the competent data protection supervisory authority. Information about how to contact your local data protection supervisory authority is available from the European Data Protection Board.
This section applies to you if your personal information: (i) is processed in the Brazilian territory; or (ii) has been collected in the Brazilian territory. Also, this section applies to you if the purpose of the processing activity is the offer or supply of goods or services within the Brazilian territory.
Termination of the Processing. Your personal information shall be eliminated after termination of the processing thereof, within the scope and technical limits of the activities, and conservation thereof shall be authorized for the following purposes:
This section applies to you if you are a resident of Japan, in accordance with the Act on the Protection of Personal Information (the “APPI”) of Japan.
Inquiries and Complaints. We shall respond appropriately to requests permitted under the APPI including requests for inquiries and complaints regarding the handling of personal information. Please submit a request in the same way prescribed in “ACCESSING, CORRECTING OR DELETING YOUR INFORMATION” above.
How We Protect Your Information
We care about the security of your information and employ physical, administrative, and technological safeguards designed to preserve the integrity and security of all information collected through our Services. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.
In the event that any information under our control is compromised as a result of a breach of security, we will take steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps in accordance with applicable laws and regulations.
While we take steps to protect your personal information and keep it secure, you also play a role in protecting your information. You can help to maintain the security of your online and mobile transactions by not sharing your reservation number, username, or password with anyone.
DATA RETENTION. We will only store your personal information for as long as necessary to achieve the purpose of collection as set out in this Privacy Notice in accordance with our data retention policies, unless a longer retention period is required by applicable law. If we are required by applicable law to store your personal information beyond this period (e.g., for tax and commercial law reasons), we will delete the personal information after the end of this storage period.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use and disclosure of your personal information, the purposes for which we process the personal information, and the applicable legal requirements. After the expiry of the aforementioned retention periods, we will delete or anonymize your personal information.
If, after you sign up for our promotional emails, you unsubscribe from receiving our promotional emails, we will delete your personal information from our mailing lists. However, we might store your email address in a blacklist to ensure that you will not receive any further communication.
TSA Secure Flight Notice
The Transportation Security Administration (TSA) requires you to provide your full name, date of birth and gender for the purpose of watch list screening under the authority of 49 U.S.C. section 114, the Intelligence Reform and Terrorism Prevention Act of 2004 and 49 C.F.R. parts 1540 and 1560 for all commercial air travel within, into or out of the United States. You may also provide your Redress Number, if available.
If you book commercial air travel directly with us within, into or out of the United States in conjunction with any travel product purchased on our site we will request this information from you and forward it to the TSA as required by law. Failure to provide your full name, date of birth, and gender may result in denial of transport or denial of authority to enter the boarding area.
TSA may share information you provide with law enforcement or intelligence agencies or others under its published system of records notice. For more on TSA privacy policies or to review the system of records notice and the privacy impact assessment, please see the TSA Web site at www.tsa.gov.
Links to Third-Party Services
The Services may contain links to and from third party websites of our business partners, advertisers, and social media sites and our users may post links to third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. We strongly recommend that you read their privacy policies and terms and conditions of use to understand how they collect, use, and share information. We are not responsible for the privacy practices or the content on the websites of third-party sites.
Changes to this Privacy Notice
We may modify or update this Privacy Notice from time to time to reflect the changes in our business and practices, and you should review this page periodically. We will update the “Last Updated” date at the top of this page when we post changes to this Privacy Notice. If you object to any changes, you may close your account. Continuing to use the Services after we publish changes to this Privacy Notice means that you are consenting to the changes.
Comments? Questions? Contact Us
If you have any questions about this Privacy Notice or the Sites, please Contact Customer Service (888) 403-0843.
7350 N. Dobson Rd., Ste. 130
Scottsdale, AZ 85256
ATTN: DPO
Data Protection Officer: privacy@onecompany.com.
Minors Privacy Notice
The online Services are not intended to be used by minors, nor do we have actual knowledge that minors are using the online Services.
Please contact us at privacy@onecompany.com if you believe we have inadvertently collected personal information from a minor without necessary parental consent so that we can delete this information as soon as possible.
How a minor’s personal information is used and shared. We will not use information collected from the minor to personalize or target advertising to Minors.
Retention of Minor’s Data
We retain the information collected from the minor only as long as necessary to provide our Services and fulfil our internal business purposes. We delete personal information collected directly from the minor within 30 days after the date of collection.
Contact Us
Please contact us if you have any questions about how your minor’s personal information is collected, used, shared, or stored or if you would like to access or delete your minor’s personal information:
Email: privacy@onecompany.com.